Customer Support Center
The KCnet customer support center is intended to assist users in
troubleshooting and configuring their internet related software for use
with KCnet. If your questions are not answered here or if you
require additional assistance please visit our contacts
page for information on how and when to reach our support staff.
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Internet Access |
Web Hosting |
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Dialup Support
Need
help in setting up your dialup connection or are experiencing trouble
with your connection? Our step-by-step walkthroughs for most major
operating systems (including Windows 95, 98, Windows NT, Windows 3.x,
Macintosh, and more) are designed to help you get up and
running in no time.
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Web
Page Publishing with FTP
Need help
uploading your web page or experiencing problems while uploading?
Our configuration guide to FTP can help get your
page uploaded and accessible to the world in just minutes.
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Email
Support
Included with every account is an internet email
address. Your email address is username@kcnet.com. In this
section, we will show you how to configure most major email applications
to receive your KCnet email.
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Web
Page Publishing with MS FrontPage
If you have chosen
MS FrontPage to publish and design your web site, our FrontPage
help section can help you get your site published to the web
with just a few simple steps.
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Newsgroup
Support
Newsgroups are a worldwide public message board that hosts thousands of
topic-specific discussion forums. Included with every
account is access to our newsgroup (NNTP) server. In this section,
we will show you how to configure many of the most popular newsgroup
reader applications.
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CGI,
Secure Forms, and Virtual Email
Included with all
web hosting accounts are several advanced features and options,
such as CGI bins, ASP, PHP, database connectivity, secure forms
and virtual email addressing. This section will help you setup and configure
these options.
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TCP/IP
Settings and Access Numbers
Connecting
to the Internet requires the right information. Our "TCP/IP
Settings & Access Numbers" section will help you answer
questions about server names, IP addresses and phone numbers, and more.
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Beginner
Guides to Web Design (HTML)
Interested in
designing and building your own website. We've compiled
links to some of the Internet's top HTML guides and help
sites.
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Miscellaneous Help Files
Frequently Asked
Questions (FAQ)
This section contains questions and answers to most commonly asked
questions concerning Internet connectivity. This section is continually
updated, so be sure to check back regularly for updates.
Software
Downloads
The
internet is always changing, having the latest software can make your
Internet experience a more enjoyable one. This section contains links to
the most popular software sites, making it easy for you to upgrade your
current applications or experiment with new ones.
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