KCnet News

Jul 2007

We've created a new blog to help keep you informed with what's going on here at KCnet and with the Internet and technology industries as a whole.  We hope you'll drop by and check things out.

Mar 2007

On Thursday, Mar 8, 2007, from 1:00 PM to 8:45 PM we experienced a major disruption of service on our DSL network. 

Feb 2007

During the hours of 2:00AM - 6:00AM CST on Tuesday, February 13th, 2007 we will be upgrading the IOS software on the core router for our dialup network. Expected downtime is approximately 20 minutes.

Jan 2007

On Friday, Jan. 26, 2007 at 5:30 AM CST we will be performing maintenance on our Kansas City POP. During the maintenance users will experience dropped calls and busy signals. Expected down time for this maintenance is 15 minutes.  Users can utilize alternate access numbers during this time period from area suburbs such as Blue Springs, MO or Olathe, KS.  A complete list of access numbers can be found here.

Dec 2006

Posted 12/04/2006
On Monday, Dec. 04, 2006 KCnet received a distributed denial-of-service (DDoS) attack that started at 8:00 AM and lasted until 11:40 PM.  As a result of this attack, traffic to and from our network traveling through our Sprint backbone connection was severely impaired. Traffic traveling through our other backbone connections was unaffected.

Although we have identified and resolved the problem, we are continuing to actively monitor the situation.  We thank you for your understanding and apologize for any inconveniences this may have caused.

Oct 2006

Posted 10/11/2006
KCnet has expanded our newsgroup service to now allow access from all of our KCnet access services, both dial-up and high speed DSL.  Because of this change, you will now need to logon to the KCnet news server, news.kcnet.com, with your KCnet email address and your password.  For instructions on configuring your computer for newsgroup access, please see the News Configuration section of our website.

Posted 10/01/2006
In addition to launching our new website, KCnet has expanded our customer referral program.  Now you can earn free service by giving your friends the chance to experience KCnet.com service. Once you refer three friends who become KCnet.com customers we will credit your account with 1 year of FREE service. It doesn't get much easier! Your friends will thank you, KCnet will thank you, and your wallet will thank you!  Please see our customer referrals section for details.

July 2006

KCnet is proud to announce expanded coverage for our nationwide dialup users to now include many rural cities in Missouri, Kansas and other states, eliminating the need for expensive long distance plans or metro calling.  KCnet's nationwide unlimited dialup service now covers over 5000 locations in all 50 states.  For more information, or to upgrade your current dialup service to our nationwide plan, please contact our sales staff at 816.221.4658 from with in the greater Kansas City area or toll-free at 1-800-447-9817.

* Nationwide service is only available on select dialup access plans.  Click here for more information.

May 2006

KCnet is proud to announce we have increased the size of all KCnet email boxes to 40 MB.

Dec 2005

Important notice.
On Dec 15, 2005 between 4:00 AM and 5:00 AM CST there will be a brief service outage as we perform various network upgrades.  We are sorry for any inconvenience this may cause.

Nov 2005

KCnet is proud to announce we have added Digital Phone Service to our lineup of Internet services.  KCnet Digital Phone Service is a full-featured phone service that gives you local and long distance calling anywhere in the U.S. and Canada for one low price.  Using a new technology called Voice-over-Internet-Protocol (VoIP), KCnet Digital Phone Service sends calls over an Internet connection instead of a traditional telephone network saving you money.  KCnet Digital Phone Service also includes features like Caller ID, Call Waiting, Voicemail, and of course e911 at no additional cost. And now, you can even keep your existing phone number! Click here for more details.

June 2005

Security Alert
Over the past several days, users have been receiving email reportedly from KCnet informing them their account will be suspended if they don't perform a specific task.  The tasks mentioned range from opening a file attachment and installing the contained application to clicking a link in the message.  These messages are NOT from KCnet and you should do nothing accept delete the message.

If you have already attempted to open the attachment or click the link, we highly recommend you scan your system with up-to-date antivirus software.

February 2005

KCnet is proud to announce the availability of Dial-up Accelerator.  Dial-up Accelerator allows you to surf the Internet at speeds up to 6 times faster than normal dial-up service.  KCnet's Dial-up Accelerator is available for free to GOLD dial-up subscribers or just $4.95 per month with all other plans.  To add Dial-up Accelerator to you account please call our office at 816-221-4658.

December 2004

Posted 12/21/2004
On 12/18/2004 AOL added KCnet's mail server addresses to their temporary block list.  As a result, KCnet users were unable to send email to users of AOL's service.  This block has now been removed and email service to AOL's network has been restored.  We are currently working with members of AOL's staff to help insure a similar situation does not occur again in the future.  We are sorry for any inconvenience this may have caused.

September 2004

Introducing open-Access DSL service from KCnet.  With most DSL services today, phone service from the local telephone company is required. KCnet's open-Access DSL is broadband service that does not require local phone service. open-Access DSL is a dedicated data line that offers the superior connection quality and all the features of standard DSL services.

August 2004

KCnet has launched a new web email system.  The new web email offers a wide variety of new tools such as custom folders and address books.  If you would still like to use the old webmail system, you can do so here.

June 2004

Please be informed that there will be a service interruption on KCnet's 816-502-0021 and 816-936-1004 access numbers located in the Kansas City area due to some maintenance work on the following date and time:-

07:30 a.m. (25 June 2004) until approximately 08:00 a.m. (25 June  2004)

During this period, users will not be able to access KCnet's 816-502-0021 and 816-936-1004 access numbers located in the Kansas City area.  Non-dedicated users can dial 816-410-0099 or 816-448-0040 as an alternative.  Dedicated users should not make any changes.

Please contact us at support@kcnet.com if you have any queries.

We apologize for any inconvenience caused.

Thank you.
 

May 2004

Posted 05/26/04 - Notice about summer office hours.
Beginning June 1, 2004 KCnet will be adjusting our office hours for the summer season.  Our office will be open from 9:00 am to 6:00 pm Monday through Friday, 9:00 am to 5:00 pm Saturday and 12:00 pm to 5:00 pm Sunday.

Posted 05/12/04 - Important notice about holiday hours.
KCnet will be closed on Monday, May 31, in observance of Memorial Day.  However, our office will still be open on Friday, May 28 from 8am to 8pm; Saturday, May 29 from 9am to 5pm; and Sunday, May 30 from 12pm to 5pm.

Therefore, if you plan on making any changes to your account for the June billing cycle that begins on June 1st, you will need to contact our office prior to close of business on Sunday, May 30, which is 5pm.

Posted 05/01/04
KCnet has increased the amount of disk space, disk traffic, and POP email boxes included with select Web Hosting Plans.  Effective May 1, 2004.  In addition, KCnet has added support for ASP.net*.

*ASP.net is only available on select servers.  If you would like to utilize ASP.net, you will need to request your site be relocated to one of these new servers.

April 2004

For a limited time only, KCnet is waiving the equipment charge for select high-speed ADSL packages, a savings of up to $155!  KCnet has also lowered the rates on many SDSL and T1 service plans.

Aug 2003

Posted 08/11/03 - Security Alert
A security issue has been identified that could allow an attacker to compromise a computer running Microsoft® Windows® and gain control over it.   This vulnerability effects Microsoft Windows NT® 4.0, Microsoft Windows 2000 , Microsoft Windows XP, Microsoft Windows Server™ 2003.   More information on this vulnerability can be found at microsoft.com.   If you believe your system has already been infected by the W32.Blaster.Worm, a virus that is able to exploit the above mentioned vulnerability, you can download a fix at norton.com.

KCnet highly recommends you keep your computer updated with the latest security patches and fixes.  You can do this by periodically visiting windowsupdate.microsoft.com or clicking the Windows Update icon from your Start menu.

July 2003

KCnet is proud to announce expanded coverage for our GOLD unlimited dialup users.  KCnet now offers nationwide unlimited dialup service in over 2000 locations in all 50 states.  For more information, or to upgrade your current dialup service to our GOLD nationwide plan, please contact our sales staff at 816.221.4658 from with in the greater Kansas City area or toll-free at 1-800-447-9817.

* Nationwide service is only available on select dialup access plans.  Click here for more information.

May 2003

In a continuing effort to improve the quality of our service, we have changed the access numbers for our St. Louis POP.   The new numbers are 314-226-2001 or 314-885-2005 and should be toll-free calls*.   In addition,  the login method utilized when connecting to KCnet has also changed, you will now need to append @kcnet.com to the end of your current dialup username.  Example: username@kcnet.com  Please note that all St. Louis subscribers will need to change to one of these new dialup numbers immediately.

* Warning:  KCnet is not responsible for any toll charges incurred while accessing our services.  If you have any questions as to whether the above access number is a local call for you, please contact your local phone company.

Mar 2003

In a continuing effort to improve the Internet experience for our users, KCnet has updated our "My KCnet" portal to include dynamic news content and local information for our users in  the Kansas City and St. Louis areas.   This page can be accessed by clicking the My KCnet link at the top of any page or by visiting www.kcnet.net.

Jan 2003

Posted 01/29/03
Introducing inter-Access tm DSL service from KCnet.  Experience the Internet in a whole new way! Access a wide variety of broadband services like music downloads, movies-on-demand, and multi-player games at speeds up to 50 times faster than dialup. Instantly available connections free you from the need of additional phone lines, enabling you to talk on the phone and browse the Internet at the same time. Call now and take advantage of our ADSL 30-day Money back guarantee!  inter-Access tm DSL Packages

Posted 01/02/03
KCnet has added a new email filtering tool to further help you keep junk email out of your inbox.  The new tool, SpamAssassin, uses intelligent filtering to search the content of the email you receive to determine if it is junk mail or not.  The SpamAssassin filter works independently of the KCnet Email Filters, so you will not be able to use both simultaneously.   You can access the email filters from the Members Only section of this website.

Aug 2002

For the past two years KCnet has partnered with Looksmart in order to provide portal content to KCnet's users.  Looksmart, has partnered with many ISP's to provide similar services.  Recently, Looksmart announced they would be discontinuing these services to its ISP partners.  

This  has given KCnet the opportunity to create a more customized portal targeted for our users local to the Kansas City and St. Louis areas.  This page can be accessed by clicking the My KCnet link at the top of any page or by visiting www.kcnet.net.

April 2002

KCnet has updated our email filter tool to incorporate a new easier to use interface, along with adding user enabled filters for adult subject matter and filtering by the subject field.  These new filters can be accessed from the Members Only section of this website.

May 2001

Posted 05/16/01:
At 2:30pm, the building, which houses KCnet's Kansas City facility, experienced a major power failure.  At 4:30pm, when emergency crews verified it was safe to do so, KCnet restored backup power to all primary systems and Kansas City users were able to login and  access the Internet.  Full power was later restored to the building at 9:30pm.  This outage only affected dialup and dedicated access in the Kansas City area.

Posted 05/01/01:
User invoices are now available online via a secure web server.  To view the new invoices, please go to the following website where you will be prompted to log in with your username and password: Web Invoice

March 2001

Posted 03/25/01:
KCnet has upgraded all Windows NT hosted websites utilizing Frontpage.  The following changes need to be made when publishing your website:

Non-Domain Commercial FrontPage websites should be published to biz.kcnet.com/your-site-name.

Personal FrontPage websites should be published to home.kcnet.com/username.

Further instructions regarding publishing and maintaining your website with FrontPage can be found in the Help section of our website.

January 2001

Posted 01/01/01:
KCnet has increased the amount of disk space allowed on all our Web Hosting Plans.  Effective January 1, 2001.

KCnet has added a couple of new tools to our Members Only section:

• Email Filters allows you to create filters that can block unwanted spam email.
• Virtual Email addresses can now be edited online.

June 2000

KCnet has reduced the prices on our Web Hosting Plans.  Virtual Web Hosting plans now start as low as $12.95 per month.  Effective June 1, 2000.

May 2000

Posted 05/27/00:
Attention KCnet users:  On Monday May 29th, 2000 KCnet's technical support and sales office will be closed for memorial day.  If you experience problems during this time please email support@kcnet.com.  KCnet's network will be continually monitored throughout the holiday.

Posted 05/01/00:
KCnet has reduced the prices on our Dedicated Dialup Plans.  Dedicated dialup connections are now available at $64 setup and $64 per month for dedicated 56k or 64k ISDN and $128 setup and $128 per month for 128k dedicated ISDN- Effective May 1, 2000.

April 2000

Posted 04/25/00:
At approximately 8:45 pm Monday evening until 12:30am Tuesday morning, we experienced some problems with our outgoing, SMTP, mail server.  This outage affected some customers ability to send email, but did not affect their ability to receive incoming mail from our POP email server.

Posted 04/01/00:
KCnet customer referral credit has been increased to $17.95.  The credit will be issued to your account once the referred customer has maintained an account with KCnet for 2 months.  To ensure proper credit, please have the person you refer provide us with your name and email address.  Please see our FAQ for further information.

March 2000

Our regularly scheduled maintenance window has been moved back to 5:00 AM - 6:00 AM each Sunday morning.  This reserved window will be used as necessary for rebooting servers, hardware/software upgrades, etc. to maintain system performance and reliability.

February 2000

November 1999

Posted 11/8/99:
Netscape Browser Upgrade Recommendation:
Netscape Communicator version 4.05 or earlier and Microsoft Internet
Explorer 4.01 for Macintosh include a root CA certificate set to expire at the end of 1999. Users of these browsers will experience an additional dialog box when connecting to a secure website after January 1, 2000. (This is only a user interface issue: root CA certificate expiration does not affect SSL encryption.)   Click here to upgrade your browser's security.

For users who choose not to upgrade, simply click past the warning messages, the SSL session will not be affected.  Click Here to check your browser's upgrade requirements.

October 1999

Posted 10/5/99:
KCnet has increased the available web traffic limitations on all of our web hosting plans. Hosting plans range from 10-160 MB of storage
and 1.0 to 16.0 GB of web traffic. Please visit http://www.kcnet.com/html/commercial.html for a listing of our updated plans.

July 1999

Microsoft® FrontPage® 2000 Server extensions are now available on our NT Servers.  All FrontPage - based websites are in the process of being upgraded to the new extensions.

March 1999

Attention Kansas City users:  If you are currently using 221-3663 as your dial-in number, please change your data number to one of the 2 digital lines: 410-0099 or 502-0021.  The 221-3663 number is in the process of being phased out.

All Users:  KCnet is currently undergoing a network upgrade.  As a result, the Domain Name Server (DNS) addresses will change.  Your machine will need to have the proper settings for it to continue to work properly on the Internet.  Please visit our quick reference page to verify your configuration settings.

January 1999

KCnet has increased the online time limits associated with the 'Gold' and Multilink PPP Dialup Accounts to 250 hours a month.  'Standard' Dialup accounts have been increased to 25 hours per month.  In addition, KCnet has reduced the charge incurred for additional disk storage to $1/MB.  A complete list of our Dialup Plans can be found at http://www.kcnet.com/html/dialups.html.

November 1998

Service Report - Saturday, November 28, 1998

At approximately 2:00 pm Saturday afternoon, we experienced a severe power failure that affected both the primary and backup power feeds to the building.  The power company had a crew out through the night digging up and replacing lines until power was restored early Sunday morning.  This outage affected some of our web site customers and access to the usenet news server.

October 1998

KCnet has increased the available disk storage space and web traffic limitations on all of our web hosting plans.  Hosting plans range from 10-80 MB of storage and 0.5 to 4.0 GB of web traffic.  Please visit http://www.kcnet.com/html/commercial.html for a listing of our updated plans.

August 1998

KCnet has reduced the prices on our ISDN Dialup Plans.  ISDN dialup connections are now available at the conventional Analog prices and Multilink PPP connections are available for only $35.90 - Effective August 1, 1998.

June 1998

Our regularly scheduled maintenance window has been moved to 7:00 AM - 8:00 AM each Sunday morning.  This reserved window will be used as necessary for rebooting servers, hardware/software upgrades, etc. to maintain system performance and reliability.

May 1998

KCnet is now offering local dialup access to the St. Louis, MO area.   For sales and customer support please call 1-800-447-9817.  If calling from the Kansas City area call 221-4658.

March 1998

KCnet is announcing the opening of a new POP in St. Louis, MO.  The St. Louis office will be offering local dialup access to the public as of May 1, 1998.